If you use your bank's online bill pay service, please be sure you include your 8-digit utility service account number. Please send payments to:

City of Union City
5047 Union St.
Union City Ga. 30291

Click here to download the Current utility rates.

You will need to fill out a Temporary Services Agreement for Utility Services.

The City of Union City follows the guidelines established by the State of Georgia. Please visit Environmental Protection Division (EPD) for the current restrictions.

You will need to fill out the Account Finalization Form.

You will need to fill out an application for Utility Services.

Utility Application

 

Bill payment information will assist you with the information you need in order to make a payment using one of the many ways available for you to make a payment.

To test for a leak, make sure that no water is running inside the house. Go out to the water meter location, remove the meter box lid and observe the small red wheel device on the water meter face. If it is turning even slightly, there is a leak somewhere on your side of the meter.

The City only repairs the distribution system up to each individual customer's meter (called the "street side" of the water meter). If there is a leak in your house or between the house and the meter (called the "customer's side" of the meter), the City cannot make repairs. If the leak is physically inside the meter box, the City crews will make repairs from the meter back to the street.

You could have low water pressure due to work being performed on the water system. You can contact the Public Works Department at (770) 306-6855 to determine if there is a problem with the system. If the City is not working on the system, you should check the service line from the meter to your house for a possible leak. If no leak can be found, the pressure regulator inside the house could be clogged. In that case, you should call a plumber for service. The Public Works Department cannot perform work on private property.

Click here About Your Utility Billing.

Water provided by the City of Union City is purchased from the City of Atlanta and the water comes from the Chattahoochee River. View the annual water quality report for additional information.

Yes, water meters are read electronically every month.

If you are unable to turn off the water, call the Public Works Department at (770) 306-6855. After hours and on weekends/holidays call (770) 964-1333. You will need to call a plumber to make repairs.

Normal Business Hours (Monday through Friday between 8:00 am to 5:00 pm)

Customers can call the Public Services Department (770) 306-6855, Utility Office (770) 515-7953, or City Hall (770) 964-2288.

After Hours or on Weekends/Holidays

For water or sewer-related emergencies, please call (770) 306-6855, extension 1.

NOTE: Failure to pay your water bill or apply for service does not constitute as an emergency. 

During normal business hours, call the Public Works Department at (770) 306-6855 to report the trouble. The City will dispatch someone to check the sewer mains in the street. If there are no problems with the main lines, the service technician from the City will advise you to call a plumber.

During after-hours (i.e., weekends and/or holidays), call (770) 375-0620 to speak with the Water Division Supervisor.